Tag: Customer Relationship Management

June 16, 2014

Dreamforce 2013 (DF13 ) Recap

Some of you might know that I co-lead Twin Cities Salesforce Developer User Group. In one of our sessions, we recap the experience of attending Dreamforce 2013 (DF13). I would like to share some of...

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May 21, 2014

Why does an organization need or opt for CRM?

If one would conduct a survey on the use of CRM,it is highly possible that the results would include concerns from Organizations. Mostly shortcomings on expectations and on the way it is managed...

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